| IT Services: |
We are a complete IT solutions provider in technical, creative
and strategy development to large companies and end-to-end
solutions to medium sized enterprises. The depth and breadth
of our expertise combines with our extensive experience
and a full-service portfolio to create seamless solutions.
Datassured’s IT services include Software Development,
Software Maintenance, Software Re-engineering, Quality Assurance
and Testing, Technical Writing, Customer Support and Establishing
dedicated offshore software development centers(ODC).
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| Software development
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At Datassured,
we provide turnkey software development on Time and Material
basis. This may involve the development of new applications
or the development of new functions for existing software
applications. Each development project typically involves
all aspects of the software development process, including
prototyping, design, pilots, programming, testing, installation
and maintenance. |
| Software maintenance
|
We provide
maintenance services for large legacy systems. Maintenance
services include major and minor modifications, and enhancements
as well as production support. Such systems are client/server
systems; and are typically essential to a client's business,
though over a period they progressively become difficult and
costly for the client's internal IT to maintain. Datassured's
IT professionals take an engineering approach to software
maintenance, focusing on the long-term functionality and stability
of the client's overall system, and attempting to avoid problems
from "quick-fix" solutions. |
| Software re-engineering
|
Our re-engineering
services assist clients in migrating to new technologies while
extending the life cycle of existing systems that are rich
in functionality. Projects include re-engineering software
to migrate applications legacy systems to client/server architectures,
to extend existing applications to the Internet, to migrate
from existing applications to UNIX or Windows NT, or to update
from a non-relational to a relational database technology. |
| Offshore development
centers (ODC) |
Datassured
has adapted the ODC model successfully with several clients.
Our dedicated ODCs have become an integral part of our client's
operations where a permanent team of engineers having the
desired expertise and experience are allocated to meet the
client's needs. By focusing on a single client over an extended
time frame, the dedicated ODC team gains a deeper understanding
of the client's business and technology and can begin to function
as a virtual extension of the client's software team. |
| Quality Assurance
and Testing |
We also undertake
core testing projects. These include writing test-plans and
test-cases and executing the same or working on test-cases
provided by the client. Our test lab consists of up to 200
test machines, with various operating systems, utilized by
various projects in any possible way. Apart from this, there
are 100 user machines, which are also utilized for testing.
Several Linux boxes, all Windows operating systems and some
Macintosh machines are also used. High-end and low-end machines
are used to rate performance levels of the products under
development. |
| Customer/ Technical
Support |
Datassured
provides support services for both technical and non-technical
processes. We have the best resources to provide technical
expertise. The Datassured Process Migration Model is designed
to solve the outsourcing issues such as back office operation,
migration and operation of the support functions using an
efficient and effective process. We have a strong infrastructure
to provide voice and text based support to the client's end
customers. Our support group provides round the clock world-class
quality support services to attain and retain customers for
our clients. |
| Technical Documentation |
At Datassured
we offer high-quality Technical Writing services to create
well-designed, cost-effective and accurate online help, getting
started guides, user guides, administrator guides, installation
guides, release notes, technical notes, API documentation
and marketing collaterals using the latest and the most widely-used
tools and technologies. We provide services for designing,
structuring, and developing content for the client's product
to create end-user documentation that is both informative
and easy-to-use. Additionally, we provide face-lifts to existing
documentation; and collaborate with the client's existing
information development staff to maintain and update documents. |
| R&D and Technology
Consultation |
Datassured
also takes pride in undertaking research and development projects.
These involve developing prototypes, evaluating the use of
a new technology for practical purposes and executing pilot
projects to study the feasibility of large scale implementations.
We also provide technology consulting in terms of choosing
the right technology for a particular requirement to create
the most effective and efficient software solution. We leverage
our expertise in multiple technologies for the same to evaluate
the various options available for a given requirement. |